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Suburban Family Home

Home Collection

Suburb Houses

To meet the needs of our patients who may have difficulty reaching our testing facilities or those who simply prefer the convenience of a specimen collection at home or a private location, our Home Collection Department offers mobile phlebotomy services.   


Physicians can request one of our trained and licensed phlebotomists to meet with you or a loved one in your home or business. Currently, we service Genesee, Macomb, Oakland, and Wayne counties. Please see the instructions below if you’d like to request a home collection for your patient.  


For the Physician: 

How to order a home collection: Orders can be faxed to Helix Diagnostics at 888-756-0534, or emailed to our Home Collection department at They can also be linked on our EMR, Copia.


Physicians can pre-order the patient’s test by entering the patient’s information (Name, DOB, Address Phone Number, and Insurance), then click in the “Home Collection” box. A ticket will generate with the Home Collection Department confirming a new patient that needs to be called and scheduled.  


The home collection order is then received by our Home Collection Supervisor upon which the patient will be contacted within 2 hours of the order being received at Helix Diagnostics. 


For orders sent over before 3 pm, the patient will be scheduled for the next day. For orders received after 3 pm, the patient will be scheduled within a 48-hour window. We do inform patients there is a 9 am to 4 pm time frame and that our collector will call them the morning of the collection with a better time frame. 


Lastly, the collector will call the patient 30 minutes prior to their arrival to collect their sample.





We welcome the opportunity to partner with you. Simply send us an email and one of our team members will be in touch shortly.

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